1) Automotive smash repair work and whether it is being carried out to adequate safety and quality standards in Western Australia;
2) The current Motor Vehicle Insurance and Repair Industry Code of Conduct, its governance structure and dispute resolution mechanisms and whether it is effective at regulating the relationship between repairers and insurers, and in serving consumer interests;
3) Consumer choice, consumer protection and consumer knowledge in respect of contracts and repairs under insurance policies; and
4) The business practices of insurers, and repairers, including vertical integration in the market, the transparency of those business practises and implications for consumers.
The Committee will report to the House by 29 November 2018.