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A Petition Regarding Consumer Utility Hardship

Inquiry status:Past
Date commenced:18 Oct 2006
Tabling date:10 Apr 2008
Date Ended:10 Apr 2008
Committee:Environment and Public Affairs Committee
House:Legislative Council
Important Information:
Terms of Reference:We the undersigned residents of Western Australia are concerned about the incidence of utility consumer hardship. There are significant economic and social impacts caused in cases where consumers struggle to pay for access to essential services.

We therefore respectfully request that the Legislative Council examine and address utility consumer hardship by:

Assessing the extent, nature, underlying causes and cost of utility hardship in Western Australia, including examining situations where consumers are disconnected or restricted on account of being genuinely unable to afford their utility bills.

Reviewing recent studies and relevant policies and practices both in Australia and overseas dealing with utility debt.

Assessing the impact on consumer hardship of the policies and practices of Western Australian Utilities, Government departments and agencies.

Recommending changes to the policies, programs, regulations and practices of Utilities, the Economic Regulation Authority, the Energy Ombudsman, and Government departments and agencies, to mitigate consumer utility hardship.

Submission Number Submitting person/organisation
No submissions
Related Documents/Response to Questions on Notice:
Unless a venue is specified, hearings are held at the
Legislative Council Committee Rooms Ground Floor, 18-32 Parliament Place, West Perth

31 May 200610:30 AMWestern Australian Council of Social Service
27 Sep 200611:00 AMAlinta Limited
27 Sep 200611:45 AMWater Corporation
03 Oct 200611:30 AMSynergy
03 Oct 200612:30 PMHorizon Power
03 Oct 200601:30 PMEnergy Ombudsman
01 Nov 200611:15 AMJacaranda Community Centre Inc.
01 Nov 200612:15 PMAnglicare
Related Transcripts of Evidence:

No documents found

Related Reports:
Report No Title Date tabled Related documents