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Parliamentary Questions

Question On Notice No. 1925 asked in the Legislative Council on 12 March 2019 by Hon Martin Aldridge

Question Directed to the: Parliamentary Secretary representing the Deputy Premier; Minister for Health; Mental Health
Minister responding: Hon R.H. Cook
Parliament: 40 Session: 1
Question

I refer to the Minister's media statement of 2 May 2018 titled 'Meet and greet service expanded for regional Aboriginal patients', and I ask:
(a) when did the service originally commence;
(b) when was the service expanded and how was it expanded;
(c) what was the annual cost of the service for the following years 2015-16, 2016-17, 2017-18 and 2018-19;
(d) who provides the service; and
(e) how many unique patients are supported by the service for each month over the last 12 months?

Answered on 9 April 2019

I am advised:

(a) The transport service for rural and remote Aboriginal clients visiting Perth for specialist medical and hospital appointments started in the 1970s. It was first known as ‘Aboriginal Hospital Liaison’ and is now known as ‘Country Health Connection’.

(b) The Country Health Connection service expanded in late 2017 following the State Government’s Election Commitment of Meet and Greet services. Operational hours for the service were extended from Monday to Friday (8.30am to 4.30pm), to (6:00am to 10:00pm) and the service is available on weekends as required. The FTE increased by three and includes an additional Aboriginal Health Worker and two Aboriginal Drivers.

(c) Annual costs for the service before and after its expansion under the Meet and Greet program:

 

2015-16

2016-17

2017-18

2018-19

 

Actual

$

 

Actual

$

 

Actual

$

Actual (YTD Feb 2019)

$

FY Forecast

$

Meet and Greet

-

-

144,409

214,600

338,000

Country Health Connection

569,894

726,534

622,758

291,000

495,000

Total

569,894

726,534

767,167

505,600

833,000

 

(d) The service is delivered by the Country Health Connection team employed by the WA Country Health Service.

(e) Monthly data includes transport activity only. Based on available data from 2018, Country Health Connection provided an average of 620 transport episodes per month, including approximately 140 transport episodes over the weekends. Each transport episode carried one or more patients and/or carers.