COMMUNITIES — BUSINESS CONTINUITY PLANS
610. Hon Dr STEVE THOMAS to the Leader of the House
representing the Minister for Community Services:
I refer to my question without
notice 583 asked on 9 August 2022 about the Department of Communities' business
(1) What are the
specific and deemed criteria and trigger points required for the application
and activation of a business continuity plan with a Department of Communities
team, unit or directorate?
(2) Who within
the Department of Communities deems that the criteria have been met and the
application of a business continuity plan should apply?
(3) What are the
identities of the 11 business units and seven directorates that have activated
a business continuity plan between 1 May 2022 and 31 July 2022?
I thank the honourable member for
some notice of the question. Although there are only three parts to this
question, the member has asked for a significant amount of detail, so I will
give him the answer—but I am sorry it is a long answer because that is
the level of detail he has asked for.
(1) The business
continuity plan owner is responsible for its activation in the event of a significant
business disruption event that impacts on the ability of the directorate to
continue to deliver critical business activities.
Key business disruption event impact scenarios include loss of key staff; loss
of access to building or infrastructure; loss of ICT infrastructure;
loss of third party suppliers; and workforce depletion, such as 10 per cent
staff loss, 20 per cent staff loss and 30 per cent staff loss.
(2) The business continuity plan owner is responsible
for deeming that the criteria have been met and a business continuity
plan should apply. The business continuity plan owner must submit a request to
activate a business continuity plan, and the
activation must be reviewed and endorsed by the relevant senior—tier 1
or 2—executive of the business continuity plan owner. The business
continuity plan owner is the head of the relevant division, directorate or
(3) The 11 business units or regional offices are in
service delivery, two business units for the north metropolitan region
and midwest–Gascoyne; in statewide services, one business unit for the
WA Seniors Card; in integrity, intelligence and professional standards, two
business units for duty of care and complaints management; in regulation and quality, one business unit for National
Disability Insurance Scheme worker screening; in specialised care and
accommodation, five business units for business and practice improvement, the Kath French Secure Care Centre,
individualised services, residential care, and supported community
living and intervention support services.
eight directorates are specialised care and accommodation in the community
services division; human resource business partnering in the people
division; the statewide welfare incident coordination centre in the community
services division; corporate communications in the office of the director
general; people executive in the people division; organisational development
and workforce capability in the people division; the Office of Disability in
the strategy and partnerships division; and the Office for Prevention of Family
and Domestic Violence in the strategy and partnerships division.
There is a correction to question
without notice 583. From 1 May 2022 to 31 July 2022, within the Department of
Communities, 11 business units, eight directorates and zero divisions had
activated a business continuity plan. The correction is due to a system error.