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Parliamentary Questions


Question On Notice No. 537 asked in the Legislative Council on 17 February 2022 by Hon Wilson Tucker

Question Directed to the: Leader of the House representing the Premier
Parliament: 41 Session: 1


Question

Please identify who has access to data collected from the ServiceWA mobile application, in particular:
(a) what agencies or departments have access to the data;
(b) what third parties/service providers have access to the data;
(c) what users/roles have access to the data;
(d) what is the authorisation process required for a user to access the data; and
(e) who has accessed the data to date?

Answered on 17 March 2022

 

a)      The Department of the Premier and Cabinet, WA Police Force and the Department of Health have access to the elements of the App relevant to their areas of responsibility.

b)      Genvis, as the contracted managed service provider for the ServiceWA mobile application.

c)       Authorised system administrators.

d)      The authorisation process for providing access to the data for Genvis technical system administration personnel, requires the completion of a formal request, which must be authorised by the Genvis Chief Executive Officer and               approved by the Office of Digital Government Chief Technology Officer. If the request for access relates to SafeWA check-in data, approval from the Chief Health Officer is also required.

e )      The SafeWA data has been accessed by the contact tracing team at the Department of Health for contact tracing purposes.