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Parliamentary Questions


Question Without Notice No. 1210 asked in the Legislative Council on 16 December 2021 by Hon Peter Collier

Parliament: 41 Session: 1

CORONAVIRUS — SAFEWA APP — OUTAGE

1210. Hon PETER COLLIER to the minister representing the Minister for Health:

I refer the minister to the shutdown of the SafeWA app on 30 November 2021.

(1) Was the shutdown the result of a denial of service cybersecurity breach?

(2) If no to (1), what was the technical issue that caused the outage?

(3) If yes to (1), was the technical team or any part of the team that investigated this outage an external service provider?

(4) If yes to (3), what is the name of this external service provider?

Hon MATTHEW SWINBOURN replied:

I thank the member for some notice of the question. On behalf of the Minister for Mental Health I provide the following answer, based on information provided by the Minister for Health.

(1)–(2) Health Support Services is working with the SafeWA vendor, Genvis, to complete a post-incident review of the outage. HSS and the Office of Digital Government have requested further information from Genvis to validate the cause of the issue.

(3) Yes.

(4) Genvis.