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Parliamentary Questions

Question On Notice No. 2161 asked in the Legislative Council on 16 May 2019 by Hon Jacqui Boydell

Question Directed to the: Minister for Environment representing the Minister for Housing; Veterans Issues; Youth; Asian Engagement
Minister responding: Hon P.C. Tinley
Parliament: 40 Session: 1
Question

I refer to the Pilbara towns of Newman, Port Hedland, Karratha, Roebourne, Tom Price and Wickham, and I ask:
(a) will the Minister provide the number of houses in each town owned and/or leased by the Department of Housing annually for each of the past 5 years;
(b) on how many occasions in the last five years have each of the houses in (a) had noise complaints/disorderly conduct and/or damage complaints lodged against them.; and
(c) will the Minister outline what, if any, response was provided by the Department of Housing on each of the occasions in (b)?

Answered on 27 June 2019

(a) Number of houses in each town:

Year

Type

Newman

Hedland*

Karratha**

Roebourne

Tom Price

Wickham***

2015

Public Housing

78

607

493

101

20

74

GROH

152

436

674

40

81

47

Community Housing

1

54

16

6

0

2

Total

231

1,097

1,183

147

101

123

2016

Public Housing

78

603

491

99

20

74

GROH

160

431

642

39

80

54

Community Housing

1

54

5

6

0

2

Total

239

1,088

1,138

144

100

130

2017

Public Housing

73

605

497

99

20

74

GROH

152

444

580

39

80

51

Community Housing

1

54

5

6

0

2

Total

226

1,103

1,082

144

100

127

2018

Public Housing

73

598

494

102

19

74

GROH

145

354

530

39

78

46

Community Housing

1

52

5

6

0

2

Total

219

1,004

1,029

147

97

122

2019 YTD

Public Housing

69

589

482

104

19

74

GROH

141

422

524

33

78

45

Community Housing

1

37

5

6

0

2

Total

211

1,048

1,011

143

97

121

 

Please note:

  • 2018-19 year to date figures as at 30 April for 2019.
  • includes leased properties for use as Government Regional Officer’s Housing (GROH).

 *Hedland includes the suburbs of Port Hedland, Spinifex Hill, Cooke Point, Pretty Pool, South Hedland, Walnut Grove, Shellborough, Lawson, Koombana, Cassia and Boodarie.

 **Karratha includes the suburbs of Karratha, Nickol, Nickol West, Tambrey, Millars Well, Bulgarra, Baynton, Baynton West and Pegs Creek.

 ***Wickham includes the suburbs of Wickham and Point Samson.

(b) The Department of Communities (Communities) reports on disruptive behaviour by financial year by region. Complaints are not broken down by category as complaints may encompass multiple incident types including, but not limited to: excessive noise, abusive language, physical violence, trespass and property damage.

Complaints received in the Pilbara region:

Disruptive Behaviour Complaints Received - Public Housing Tenancies in the Pilbara Region

Financial Year

No. of Complaints

2014-15

515

2015-16

537

2016-17

515

2017-18

618

2018-19 YTD

458

Please note:

  • 2018-19 year to date figures as at 30 April 2019.
  • Complaints Received includes multiple complaints for the one incident and complaints not verified.
  • Complaints Received from the 2016-17 financial year onwards, include disruptive behaviour and illegal use of premises. Prior years include disruptive behaviour only.
  • Data source from Habitat (Tenancy Management System).

 

(c) When disruptive behaviour complaints are received, Communities investigates in accordance with its obligations under the Residential Tenancies Act 1987 and its Disruptive Behaviour Management Strategy.

As a landlord, Communities must prove an incident has occurred as reported before taking action against a tenant. As part of its investigation, Communities will seek to corroborate complaints with independent witnesses and the WA Police where appropriate. It will also make all efforts to discuss complaints with the tenant and provide them with an opportunity to respond via natural justice.

Should complaints be corroborated, Communities will issue a formal strike against the tenancy, which remains active for a 12-month period. Tenants who receive strikes are linked with supports to assist them in sustaining their tenancy, such as the Support and Tenant Education Program and, where appropriate, Aboriginal Customer Services Officers. Where children are involved, the tenancy will also be referred to Child Protection and Family Support officers.

The Disruptive Behaviour Management Strategy is working to curb disruptive behaviour and sustain tenancies. Once a first strike is issued, there is a significant reduction in tenancies receiving further strikes. This is represented in the data below.

 

Public Housing Disruptive Behaviour Strikes – Pilbara Region

Strikes

2014-15

2015-16

2016-17

2017-18

2018-19 YTD

 

First Strikes

60

79

62

67

76

 

Second Strikes

30

25

12

13

33

 

Final Strikes

4

8

6

0

1

 

Please Note:

  • 2018-19 year to date figures as at 30 April 2019.
  • Data is subject to revision – Backdating may occur as a result of report capture and timing delays.
  • Data source from Habitat (Tenancy Management System) from September 2016 onwards.