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Parliamentary Questions

Question Without Notice No. 1015 asked in the Legislative Council on 18 September 2019 by Hon Nick Goiran

Parliament: 40 Session: 1

Answered on

CHILD PROTECTION — CASEWORKERS — WORKLOAD

1015. Hon NICK GOIRAN to the Leader of the House representing the Minister for Child Protection:

I refer to the minister's final revised answer to my question without notice 888, which was provided on 17 September 2019.

(1) Is the sixth day of each calendar month the regular date for the monthly workload management data capture?

(2) If no to (1), which day is?

(3) On which date was the error in the caseloads of three workers first identified?

(4) On which date were those three errors addressed?

Hon ALANNA CLOHESY replied:

On behalf of the Leader of the House, I thank the honourable member for some notice of the question. The following response has been provided by the Minister for Child Protection.

(1)–(4) The management of caseloads is the responsibility of team leaders and district directors on a day-to-day basis. The monthly workload management report is one tool that is used to manage and provide a snapshot of caseloads. Data relating to workload management is captured in ASSIST and reports are run at midnight on the first Friday of every month. To increase data quality, interim reports are run on the first Monday of every month and are sent to the district directors in the lead-up to the monthly data capture for the purpose of quality assurance.

The error was identified on 2 September 2019 and the discrepancies were corrected on 9 September 2019.